Once you register and payment is complete, you will receive an e-mail with the link and your personal log in info (username & password). You log in to the application and an online How To Wizard, guides you through the settings for your account.
Once you register and payment is complete, you will receive an e-mail with the link and your personal log in info (username & password). You log in to the application and an online How To Wizard, guides you through the settings for your account.
No. Booms:reward works independently from your cash register and your POS systems.
The Loyalty Scheme is the conditions you set for your rewards plan. i.e. what your customers will get for redeeming the points they have collected from your store. For example, with 50 points you get 10% off on your next buy.
Push notifications are messages which can be sent to the application’s inbox (DaY app) to all or to a group of your customers. Customers access the message through the application they downloaded. You create a message and an image, choose when and to whom you want to send it from your member list. Notification content can include The notifications may offers, price offs, point redemption reminders, etc.
Whatever will motivate your customers to visit your store. For example, you may let them know about offers, new products, reward reminders, the list is endless!
Yes. Through the application you choose Settings/Stores/+ and you can add as many stores as you want (you can add one store at a time). The only condition is that all stores will share the same loyalty scheme.
You can deactivate your account any time, with no exit cost, by contacting Booms.
Booms:reward provides the tool to
– Build a list with all your customers and their buying habits to your business. This information is necessary for running your business more efficiently, communicate with your customers using relevant and meaningful content – for free – and promote your business marketing messages.
– Convert your customers to regular customers, by providing incentives to choose your business every time.
– Gain a solid competitive advantage from your competition.
No, you do not have to print cards. The application is Online and the transactions (points in/out) are processed electronically. In case you want to print cards with your logo, please contact Booms. The cost of the cards and the printing is not included in the monthly fee.
The Administrator is one of the two user levels. It is usually the entrepreneur who has access to all the information, statistics and features of the application, as opposed to the Operator, who has access to limited information and capabilities.
Operator is one of two user levels. It is usually the cashier who serves the store. He has access to selected information and features compared to the Administrator.
No. Only the Administrator can edit the loyalty scheme.
The Operator sees all the members of the store to which he belongs. If the company has more than one store, the Operator has access only to the members of the store to which he belongs.
There are multiple advantages. Booms:reward is the tool that helps any business retain its customers, attract new and boost sales.
Booms:Reward is a web application, which means that you have access from any device (smartphone, tablet, PC), as long as there is an internet connection. You don’t need any additional device or software. You simply log in to the application, set up your account and you are good to go.
No. Booms:reward is a web-based (online) cloud application, so there is no need for extra equipment. The only condition to use Booms:reward is an internet connection.
You can use Booms:reward for as long as you like. It is good to know that, the longer the use of the application the better, for you will add more customers to your company the more you use it.
Yes. You can change your plan any time through the option Settings/Plan.
The reward you choose for your customers may be a discount, either a price off or a % discount or a free product or service. The main goal is to retain your customers, so you will need to create those offers that are relevant, attractive and fulfil their expectations from your business.
Yes. You may contact Booms and we can help you create your reward plan. The cost of this service is not included in the monthly fee.
By subscribing to Booms:reward you will receive a kit with marketing material that informs your customers for the new service. It includes:
–A4 Poster
–Facebook post
–Web banner
–Flyer Α5
In any case, we suggest to inform your customers of the new service and the benefits of using Booms:reward.
When you add a customer to your database, you inform them to download the free DaY app, through which they can get info about collected points, purchases, redemptions and your reward plan and receive your notifications.
The members are the customers you have registered in your reward program and collect points from your business.
Balance is the total number of points collected by the customer, from the beginning of the use of the reward program, without calculating the redemption. This information is useful when we want to see the frequency and volume of customer’s consumption over time.
Η εισαγωγή νέου μέλους γίνεται με δύο τρόπους.
1. Από τον Operator εισάγοντας το κινητό του πελάτη στην εφαρμογή.
2. Από τον Administrator, εισάγοντας το κινητό του πελάτη στην εφαρμογή.
3. Από τον πελάτη, μέσω της εφαρμογής DaY
No. Customer details can only be changed by the customer through the DaY application. The operator or administrator can only edit the number of the loyalty card (in case of replacement of the old one and if any).
