Terms & Conditions

Terms and Conditions

Updated: December 2019

“Booms PC” is based in Pireos 205, Athens, 118 53, Greece T.I.N. 800690033, tel. +30 210 9931000, e-mail: info@booms.gr, website www.booms.gr. By reading the Terms and Conditions, the person agrees to the use of Booms Loyalty as a User, Member and/or Business. Every user is responsible to check for updates in the Terms and Conditions.

  • Terminology

Booms Businesses/Booms Stores /Booms Users: Businesses subscribed to Booms services and/or collaborating with Booms and every person affiliated with the above mentioned, using Booms services.

Booms Member: any person who registers to Booms and accepts the terms and conditions posted on www.booms.gr.

Points: A measure of Booms Members transactions and redemptions. Booms Members collect Points for every purchase of products and/or service from Booms Businesses.

Loyalty Scheme: Loyalty Conditions provided by Booms Businesses to Booms Members, in terms of points. Collected Points by Booms Members are redeemed in accordance with the applicable rewards.
Rewards: the goods and/or services and/or discounts provided by Booms Businesses to Booms Members as a reward for the frequent transactions, based on their Active Balance of Points.

Active Balance: Points collected through transactions with Booms Businesses, currently available to be redeemed.

Personal Data: Booms Members mobile number, name, gender, birth date and post code. Mobile Number is used for the identification of every user of Booms services.

  • Business Terms and Conditions Provided Services

Booms Loyalty Platform provides the ability to register your customers to a database, award them with points for every transaction and grant rewards based on a personalised Loyalty Scheme. Booms Membership cards are available to accompany the registration of Booms Members. Moreover, the Booms Loyalty Platform provides an excellent tool to observe consumer behaviour and business statistics. 

Notifications wizard provides the ability to create personalised notifications to reach your customers with mobile and web push notifications, with image and text content.

Offers, create offers to reach your customers, Booms Members or the public.

Marketing Automated Assistant (MASS) is the ultimate tool provided to Booms Businesses in order to communicate with Booms Members, providing the business owner or manager with the ability to create targeted campaigns based on a wide range of criteria. MASS can be used for informative purposes, which include auto-redemption, offers, sales and Booms or Booms Businesses products and/or services, only through SMS Messages and/or notifications. The responsibility of creating editing and sending the campaign lies exclusively with the user and/or Booms Business.

  • Payment Policy for Booms Services

Booms Services are made available to every interested business through www.boomsservices.com/plans. Businesses are encouraged to choose between our plans and payment methods. 

Available plans include the following: Free Trial (14 days), Entry Level, Standard Level, Professional and Custom Plan. 

Payment methods include but are not limited to, Recurring payments paid at the start of every 30-day period for monthly subscriptions or one payment for 365 days paid upfront. All payments to Booms are handled through PayPal. Our Payment and Refund Policy is in complete accordance with PayPal.

Refunds: Refunds are handled through Paypal and only within the first seven days of a payment when the user has not been actively using any of the Booms services.

Recurring Payment Cancellation: Cancellation of Recurring Payments are solely handled through Paypal. Booms PC will not be held liable for any discrepancies. If you cannot cancel your subscription, feel free to e-mail Booms PC via info@booms.gr and the personnel will guide you through the process. 

Booms PC reserves the right to freeze access to any user account when payments are overdue. Booms PC reserves the right to modify the pricing of the services, products, sub-products or by-products at all times without prior notice. Any modifications made will be displayed on the website www.booms.gr

  • Booms Business Compliance and Obligations

Each Booms Business accepts that Booms acts only as an intermediary and holds no responsibility on the offers or rewards sent on the campaigns or their redemption by consumers.  The offers (rewards) are provided from Booms businesses to consumers directly (Booms members or not). When a Member uses or acquires any of the Rewards provided by the Booms Businesses, the provision will be made in accordance with the terms and conditions of the respective Business offering the reward. Details on the terms of collecting and redeeming Points in each Booms business are available on the Booms application and website www.booms.gr

Booms Businesses can, under no circumstances, copy or export (either digital copies or printed copies) any customer (Booms Member)- related data/information that has been collected by Booms. Booms PC is the only authoritative and legitimate entity that can collect and edit the information collected by consumers. Booms Businesses can only use the data of Booms members through Booms provided services (the administrative platform) only when their subscription is active and valid, and for the sake of marketing related purposes according to the Greek and European legislation and Booms Privacy Policy. If a Booms Business terminates the subscription it will no longer have access to this data. By subscribing to our services, the Booms Business agrees that they will not share the data collected through our services with third parties. If Booms notice that the data collected have been shared with third parties it has the right to terminate the subscription without any refund taking place. 

The Booms Business agrees that they will be liable to any financial reimbursements that may occur if any of the terms of this Terms & Conditions is violated. The financial reimbursements include any cost – including legal fees – that may occur if legal action is taken against a Booms Business by a third party (including goods and services sold by the Booms Business or a violation of the Terms & Conditions in effect).

Booms Businesses solemnly agree that they are liable for storing the User ID and Password of their account safely. Booms have no liability should any third-party gains access to the users account or if the User ID and password are bridged or leaked by third parties. The user can at any time change their password or contact Booms should they need a password change. 

Booms retain, at any time, the right to scrutinise the Loyalty conditions (including offers and messages) offered by Booms Businesses but has no obligation to regularly check all the aforementioned. Should any of the Loyalty conditions, offers or messages contain content that is inappropriate (according to Booms’ discretion) or should the Booms Business deviate from rewarding Booms Members, Booms have every right to terminate the subscription without any refunds taking place. However, Booms Businesses will at all times be held responsible for the loyalty conditions and the offers and messages they send.

  • Member Terms and Conditions

By registering to Booms, the Member gives their consent to Booms to use their personal data in accordance with the Booms Terms & Conditions and Privacy Policy, which he accepts unreservedly.

Participation in Booms services

Participation in the use of Booms products and sub-products is completely free to use for all Members and with every Booms Business. It is voluntary and available to all individuals over the age of 18. Each user declares and guarantees that they have the required legal prerequisites but also the ability to understand the Terms and Conditions.

The Member understands that Booms acts only as an intermediary and holds no responsibility for the Rewards. Rewards are provided by Booms Businesses directly to Members. The way of collecting and redeeming Points may vary for each Booms Business. When a Member uses or acquires any of the Rewards provided by the Booms Businesses, the provision will be made in accordance with the Loyalty Scheme of the respective Booms Business offering the reward. Details on the terms of collecting and redeeming Points in each Booms Business are available on the Booms application and website. 

The only thing you should do as a Booms Member to acquire rewards is to display your Booms identity, your mobile phone number.

When demonstrating your Booms identity, Booms is under no obligation to carry out identity checks. The Member declares that the information provided is complete and accurate and that if these are modified, they undertake the responsibility to inform Booms immediately.

The rewards are provided to the Member for as long as Booms services and the Loyalty Scheme of the respective Booms business are in place. Booms and Booms Businesses reserve the right to modify these at any time without notifying Booms Members. Modifications, additions or deletions to the terms and conditions will come into force immediately upon being posted on the site. By using the site and/or application the Member explicitly accepts changes, modifications, additions or deletions.  

  • Personal Data

Booms collect personal data in two ways. Required information for users to be able to fully utilize and enjoy our provided services such as name, e-mail, mobile phone number and gender. Optional information, such as Date of birth and post code. This information is collected to enhance user experience, provide support should it be needed, and inform about Booms, Booms Businesses, products, offers, promotions, events and every other Booms related effects. The aforementioned personal data is voluntary provided, are stored and kept in a safe place, are only edited or viewed by experienced and certified personnel and are by no means shared with third-parties.

Booms is in complete compliance with the General Data Protection Regulation GDPR, which was implemented in May 2018 and includes policy reforms on the collection of personal data.  Booms have no liability and rejects any responsibility for legal actions held against Booms Businesses from customers. Booms is also able to terminate any form of contract with the Booms Business with no financial reimbursement being entitled to the Business if the Terms in effect are violated. The terms of the European Regulation on personal data (GDPR) are displayed on: https://eugdpr.org/

  • Communication

Booms reserve the right to regularly communicate with Members via e-mail, SMS messages, notifications or by any other means. The information communicated to Members refer to Booms Businesses, products, services, offers and rewards available to Members and is only executed through Booms. If the Member no longer wishes to receive promotional and informational material, they may modify their preferences on the Booms application or by contacting Booms at +30 210 993100 or by email at info@booms.gr.

Booms businesses understand and comply to the fact that the underlying Booms services, aim at serving both the costumers and Booms businesses. 

  • General

Access and Website

In principle, access to the content and information displayed on or via the website www.booms.gr does not require any data to be provided by users.

Personal data, however, is required for the use of specific Booms services, by-products and sub-products. These services can be used by both Booms members and users. 

Information about the software and hardware might be collected to enhance user experience on the website and for statistical purposes. This information may include but not limited to: IP Address, software, browser type, device information, domain names, time spent on the website and other cookies. The information collected is used primarily for the operation of the website by Booms PC, to offer statistics regarding the use of the Website and to maintain an appropriate quality standard for the services offered through the website. 

Sensitive personal data including: sexual orientation, religion, political views, medical records, race/ethnicity, criminal record will by no means be asked for or collected by Booms. The user needs to be extremely careful not to share any sensitive personal data on the website, through the personalized chat or through forums.

Use of Cookies

The website uses cookies. Cookies are files that are saved on the hard drive of devices by web services. Cookies cannot extract any knowledge or install viruses on your computer. 

Their purpose includes: the identification of users using our online services offered on our Website and application and then they serve to personalise and facilitate access to these services. Cookies are also used for statistical purposes in order to determine how users use our Website and get information about useful or popular parts on our Website. 

Most web browsers will by default accept the Cookies on our website. However, you can set your browser to prompt you for their use or even reject them. If you choose, to reject cookies you may not fully experience the features offered on our website and may even have limited to no access to certain services, uses or functions offered on our Website. 

Limitation of Liability

Booms assume no responsibility for any actions or omissions of Booms Businesses and does not participate in any way in the transactions performed. The responsibility of Booms is limited to their role in providing Booms Services. Booms accept no responsibility in the event that Booms Businesses disregard any promise of a gift, discount, voucher or failure to observe the process of collecting and redeeming Points or omitting or delaying or misrepresenting the collection or redemption of Points by the Member. Booms shall not be liable for any damage, whether direct or indirect, resulting from the provision or non-award of, or the termination or modification of, the terms of the Loyalty Schemes by the Booms Businesses.

Third Party Communication: Booms has no responsibility for the Member’s communication with third-party service providers that may be advertised or for the link on their website at www.booms.gr and the mobile application and for any commercial transaction that may arise from the relationship between them. Booms do not control the availability, content, privacy policy, quality and completeness of the services of other websites and pages referenced by “links”, hyperlinks or banners. Therefore, for any problem that may arise during their visit or use, the user must directly contact the respective websites and pages, which are fully responsible for the provision of their services. Booms should not in any way be deemed to accept the content or services of the websites and pages to which it refers or links to them in any other way.

Website and application content: Booms are responsible for the proper operation of the website and the accuracy of its content. However, given the nature and volume of the internet, Booms assume no responsibility for the timeliness, accuracy, completeness, legality and quality of informative content on its website. It is not responsible for any form of damage to the visitor / user of the Booms pages, services, applications, and content that they make on their own initiative and in no way can Booms guarantee that the website will not be affected by viruses or other harmful components. The contents of www.booms.gr and the Booms mobile application are provided “as they are”. Booms do not warrant that the pages, services, options and contents will be provided without interruption, without errors and that any errors will be corrected. The cost of possible corrections or services is assumed by the visitor / user and in no case by Booms. It is not the responsibility of Booms to cover the claims of third parties because of their misrepresentation due to copying or counterfeiting of the page or the misappropriation of this part by third parties unauthorized parties who have done the above actions in violation of Booms intellectual, industrial and moral rights.

Force Majeure: Booms shall not be liable for damage, whether direct or indirect, resulting from failure to comply with its obligations for reasons beyond control of the force majeure. If parts or subparts of this statement cannot be considered to be legally standing, the content or validity of the other parts remains unaffected.

The above Terms and Conditions of use for the Booms pages, services and applications, as well as any modifications thereto, are governed by and supplemented by Greek and European law, and any disputes arising out of these terms and conditions belong exclusively to the jurisdiction of the court of Athens.